The Capital Market Authority is committed to delivering high-quality, beneficiary-satisfying services, with clear timeframes for completing transactions. Please be aware that these timeframes exclude periods needed to address missing information from beneficiaries or processing times by external entities. The Authority guarantees data confidentiality, safeguards investor interests, and continuously seeks to improve its services based on user feedback and requirements.
Help and support
The Capital Market Authority's website aims to provide support and assistance to the widest possible range of visitors. It does this by offering clear content, multimedia, detailed information, and direct links to various forms of support through the following "Frequently Asked Questions," "Regulatory FAQs," and "Contact Us" pages.
Privacy and Confidentiality
The Capital Market Authority places the highest priority on the confidentiality of information for all service beneficiaries, and is committed to handling it with maximum protection and privacy. For more details on privacy policies, please visit Privacy Policy page.
E-services levels
Contact Us- Email
| CMA website
| 5 business days
| 7/24
|
Book a meeting with the authority
| CMA website
| 10 business days
| 7/24
|
Report a Violation
| investor protection
| 45 business days
| 7/24
|
File a Complaint
| investor protection
| 45 business days
| 7/24
|
Join a Class Action Suit
| investor protection
| 5 business days
| 7/24
|
Employment Request
| Careers
| 60 business days
| 7/24
|
Coop Training Request
| Careers
| 60 business days
| 7/24
|
Graduate Development Program (GDP) Request
| Careers
| 90 business days
| 7/24
|
Disclosure of investment assets of the deceased
| Nafith
| 8 business days
| 7/24
|
Request to obtain a license to practice securities business
| CMA E-services
| 60 business days
| 7/24
|
Request to cancel the license of financial market institutions
| CMA E-services
| 60 business days
| 7/24
|
Request to update information on financial market institutions
| CMA E-services
|
20 business days
| 7/24
|
Request to update data of a registered person
| CMA E-services
| 20 business days
|
7/24
|
Private Placement Application
| CMA E-services
| 10 business days
| 7/24
|
Capital increase request
| CMA E-services
| 45 business days
| 7/24
|
Capital Decrease Request
| CMA E-services
| 30 business days
| 7/24
|
Request for a General Assembly Meeting of Shareholders
| CMA E-services
| 28 business days
| 7/24
|
Initial Public Offering Request
| CMA E-services
| 45 business days
| 7/24
|
